Connect with Local Callers the Easy Way
When a customer calls your business, they don’t like to be put on hold -no matter how awesome the hold music may be. Customers want relevant information as quickly as possible, and one of the easiest ways to keep callers happy is making sure they are automatically directed to the nearest branch or location of your business -without having to wait or look up a specific phone number.
Connecting with a Local Audience
New technologies have made it easier than ever for brands to make personal and relevant connections with consumers, and often that means a local connection. Including a local element to your marketing strategy is like having fries with your burger, peanut butter wih your jelly, ice-cream with your sundae. It's why Google often includes a map dotted with local search results. And now with the huge increases in smartphone users and mobile search, location has become even more important.
If you have many stores or branches, it may be a challenge to make sure callers are conveniently directed to the closest location. This is where our call marketing platform can make your life, not to mention your customers’ lives, so much easier. For franchises or businesses with several branches or a national distribution of brick and mortar stores, our call marketing platform will automatically route callers based on their location, saving you the hassle and wasted time of dealing with misdirected calls.
How It Works
Once you upload your locations’ addresses and the corresponding numbers to our platform, you can set the distance for a radius treatment. It’s that simple! Now for all your call-based marketing campaigns, callers will be forwarded to the nearest location within your specified area. And because we like to be thorough and understand the implications of mobile users, we double check that the caller is being connected to the nearest location and give them the option to choose an alternate location; talk about a personalized customer experience.
If you’re concerned about callers who fall outside your specified radius, we’ve got that covered too. You can choose exactly how those calls will be handled so you won’t miss out on potential customers.
Want More Cool Features?
Our nearest location feature is just one of the many cool things you can do with our platform. If you’re interested in weilding the power of our call marketing automation technology, learn more or start our free trial today.
Subscribe to our newsletter. Click here
.Interested in call marketing automation? Request a demo!